Updated August 28, 2025

Cravings by Chrissy Teigen Messaging Terms & Conditions

By enrolling in, or otherwise agreeing to receive, marketing text (e.g., SMS, MMS, and RCS) messages (e.g. cart reminders) from Cravings by Chrissy Teigen (“Cravings, “we”, “our”, or “us”), you agree to receive recurring automated, autodialed, prerecorded, promotional or personalized marketing text messages, including text messages that may be sent using an automatic telephone dialing system and/or AI-assisted technology, to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency is variable and may fluctuate based upon your interaction with us. Cravings reserves, in its sole discretion, and without liability, the right to alter the frequency of messages sent at any time, to discontinue or modify any messaging program, and to change, reassign, or rebrand the short code, long code, or telephone number from which messages originate. We will provide reasonable notice of any material change as required by law.

Delivery is not guaranteed. Not all mobile devices, handsets, or carriers may be supported and our messages may not be deliverable in all areas. Messages may not be deliverable if you add digits or symbols to our phone number. Neither Cravings nor any wireless carriers or service providers shall be liable for any delays, failures, or mis-deliveries, and all responsibility for ensuring that your device and carrier support our messaging program rests exclusively with you.

You also agree to our Cravings by Chrissy Teigen Terms of Use and Cravings by Chrissy Teigen Privacy Policy, each of which is incorporated herein by reference. We may share certain information with our service providers, including Attentive Mobile Inc., as described in our Privacy Policy, for messaging, data analytics, personalization, fraud prevention, and other lawful purposes, and you consent to such disclosure.

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT to our shortcode to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize non-conforming opt-out requests and may not respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE, QUIT, REVOKE, or OPT OUT keyword commands. You acknowledge and agree that Cravings and its service providers shall have no liability for continuing to send messages where you have failed to transmit a valid keyword command. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Cravings through any other Cravings programs to which you have separately subscribed.

Help

Text the keyword HELP to our shortcode to return customer care contact information for messaging support.

Customer Care

If you require messaging support, please visit https://support.attentive.com/help/ and submit the form with details about your problem or your request for support, or email support@attentive.com.

Contact

This message program is a service of Cravings by Chrissy Teigen, located at 2029 Century Park E #1750, Los Angeles, California 90067.

Dispute Resolution

1. General. In the interest of resolving disputes between you and Cravings in the most expedient and cost effective manner, you and Cravings agree that any dispute arising out of or in any way related to these messaging terms and conditions ("Messaging Terms") or your receipt of text messages from Cravings or its service providers will be resolved exclusively by binding arbitration on an individual basis Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or in any way related to these Messaging Terms, or your receipt of text messages from Cravings or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND CRAVINGS ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.
2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Cravings to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
3. Arbitrator. Any arbitration between you and Cravings will be governed by the Federal Arbitration Act and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Cravings. The arbitrator shall have exclusive authority to resolve all disputes regarding the interpretation, scope, enforceability, or formation of this arbitration agreement.
4. Notice; Process. If you or Cravings intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). Cravings by Chrissy Teigen address for Notice is: 2029 Century Park E #1750, Los Angeles, California 90067, Attn: Chief Executive Officer. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). You and Cravings will make good faith efforts to resolve the claim directly, but if you and Cravings do not reach an agreement to do so within 30 days after the Notice is received, you or Cravings may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Cravings must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.
5. Fees. If you commence arbitration in accordance with these Messaging Terms, Cravings will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. If the claim is for $15,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Cravings for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. You and Cravings agree that such written decision, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from you or Cravings by Chrissy Teigen made within 14 days of the arbitrator's ruling on the merits.
6. No Class Actions. YOU AND CRAVINGS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Cravings agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
7. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Cravings makes any future change to the arbitration provisions in these Messaging Terms, other than a change to Cravings’ address for Notice, you may reject the change by sending us written notice within 30 days of the change to Cravings address for Notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Cravings.
8. Enforceability. If an arbitrator decides that applicable law precludes enforcement of any of the limitations of subsection (f) above (addressing class, representative and consolidated proceedings) as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court. If any other provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.
9. Modifications. We reserve the right, in our sole discretion, except as expressly provided here-in, to modify these Messaging Terms at any time, and any such modifications shall become effective when posted to our website or, at our option, upon notice to you. Your continued participation in the messaging program after the effective date of any modification constitutes your acceptance of the modified terms. If you do not agree to any modification, your sole remedy is to opt out of the messaging program.