To find our viral Cravings baking mixes in a store near you, click here.

Orders are processed pending item availability and payment approval. 

During high volume periods, product availability may be subject to change while your order is being processed. 

Most orders placed Monday through Friday will be processed and shipped within 1-3 business days (can be longer due to increased holiday orders). If you place an order past 12pm EST, it will begin processing the next business day.

Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-3 business days. 

For orders containing items by third party brands, processing time varies by seller, but all sellers will ship your order as soon as possible. Once shipped, you will receive a tracking update. 

We currently offer domestic shipping in the contiguous United States. We are unable to ship to P.O. Boxes, APO, FPO, DPO, Alaska, and Hawaii at this time. 

We currently do not ship internationally. We hope to be available in more countries, soon! Join the Cravings community on Instagram @cravingsbychrissyteigen or sign up for our newsletter for recipes, shop updates, and more.

Cravings offers free ground shipping on orders that are $79.00 or more. Sales tax, shipping and handling do not qualify toward minimum purchase amount.

For orders containing items by a third party vendor, you may be charged an additional shipping fee based on the shipping policy of the seller. Third party sellers can be easily identified on the product details page. 

Shipping times do not include the standard 1–3 business day processing time it takes for the order to ship out. 

Our carriers do not count weekends as valid ship dates. Overnight shipments that ship out on a Friday will deliver on a Monday; weekends are not guaranteed delivery dates.

FedEx is our primary carrier. Cravings is not responsible for delays incurred by our carrier. We support their hardworking team of drivers, and we also understand the frustrations caused by shipping delays. If you experience a shipping delay, please reach out to us at hi@cravingsbychrissyteigen.com and we’ll work to help resolve the issue. Ground shipping is expected to be 5-10 business days with the possibility for more during high volume periods.

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. Your order may arrive in several shipments. Items fulfilled by third party sellers will ship separately.   

Please allow up to 48 hours for the tracking to be updated after you've been notified that your package has been shipped. At times, the courier will not scan the package immediately and may take some time to be sorted and scanned at the distribution center.

Cravings is not responsible for any delayed, missing, lost, or stolen packages. After the packaged goods are shipped out of our fulfillment center, we are not held liable and we do not have any contact of control over the package.

Orders that contain Spicy Thai Basil Marinara Saucewill ship mid to late august.

• Payment: Full payment for your Spicy Thai Basil Marinara Sauce will be collected at checkout.

Shipping Timeline:

• Estimated Shipping Date: Orders containing Spicy Thai Basil Marinara Sauce are expected to ship mid to late August 2025. Please note that this shipping date is an estimate and may change without notice.
• Order Processing: Once the product is received at Cravings, our team will process and ship your order within 1-3 business days, based on your selected shipping option confirmed at checkout.

Combined Orders:

• If your order includes Spicy Thai Basil Marinara Sauce, the entire order will ship together once the preorder item is available. We are unable to split shipments at this time, so please place a separate order if you need items sooner.

Order Adjustments:

• Preorders are final and cannot be changed, updated, or canceled once placed. For urgent inquiries, please reach out to our customer support team at hi@cravingsbychrissyteigen.com.

Delivery Estimates:

• Please keep in mind that all delivery timeframes are estimates and may be affected by factors such as public holidays, weather, carrier delays, and other events beyond our control. For order

Orders cannot be changed or updated once they are placed as they immediately start processing.

We are usually unable to change or cancel an order after you've placed it.

We are unable to make any changes or cancellations to orders that contain third party brands. 

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. Please double-check order information before hitting submit.

We recommend that you double check that the discount code you enter is correct, and that you are using the discount code on an item eligible for discount.

Please enter the promotional code during the checkout process.

If you’re still having trouble during the checkout process, please shoot us an email at hi@cravingsbychrissyteigen.com. If you are able to include a screenshot of your cart so we can see exactly what issue you’re experiencing, we appreciate it.

Promo code discounts are only valid on full price items. Some products are limited in stock and offered while supplies last. Digital products (recipe subscription) and items fulfilled by third party sellers are excluded from all discounts and promotions*

US customers can now buy Cravings items directly from some of our Instagram posts! Shoppable posts are indicated with a shipping bag icon. Tap the icon, add your item to your bag and check out - all  in Instagram. Your order history will be available in your Instagram profile. Discounts, promotional codes, and gift with purchase offers cannot be applied to Instagram orders. 

Surprise them with the perfect gift, hassle-free! Buying something for someone else? Ensure they receive exactly what they want with our streamlined gift receipt feature. Click here 'Create Gift Receipt' to make gift exchanges a breeze. Your thoughtful gesture just got even more perfect.

Please visit our returns page to learn more about our return policy and process.

Items by third party vendors cannot be returned OR exchanged, they are final sale. You can find a final sale note on the product details page. 

If you have any questions or need help with your order, please contact us at hi@cravingsbychrissyteigen.com

Our operating hours are M-F. There may be a delay in our response time, but our team is working very hard to get back to you as quickly as possible. We're answering emails in the order they are received.